PERSONAL DATA PROTECTION AND PRIVACY NOTICE
As Sırlı Sepet Medya Limited Şirketi, we attach great importance to processing, protecting, and storing your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK").
This Privacy Notice has been prepared to inform individuals who shop, create an account, use contact forms, or otherwise communicate with us through www.sirlisepet.com about how their personal data is processed, the purposes for which it is used, with whom it may be shared, and their rights regarding their personal data.
Data Controller
Data Controller: Sırlı Sepet Medya Limited Şirketi
Email: [email protected]
Phone: +90 551 154 72 91
Methods of Collecting Personal Data
Your personal data may be collected through www.sirlisepet.com, order forms, account registration, the checkout page, contact forms, email, telephone, social media accounts, and other electronic communication channels.
Categories of Personal Data Processed
Depending on the service provided and the nature of the transaction, the following personal data may be processed:
Full name
Phone number
Email address
Billing and shipping address
Order and purchase information
Payment and invoicing information
Requests, suggestions, and complaint records
Website usage and transaction security data
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
Processing, preparing, and delivering orders
Managing invoicing and accounting processes
Providing customer support services
Handling returns, exchanges, and customer requests
Improving the quality of products and services
Complying with legal obligations
Sending promotional offers, announcements, and informational communications where your consent has been obtained
Sharing of Personal Data
Your personal data may be shared, only to the extent necessary, with the following parties for the purposes of order fulfillment, delivery, payment processing, invoicing, customer support, and compliance with legal obligations:
Shipping and logistics companies
Payment service providers and banks
Accounting and invoicing service providers
Technical infrastructure and e-commerce service providers
Authorized public institutions and governmental authorities
Your personal data will not be shared with third parties except where required by law or for the purposes stated above.
Retention of Personal Data
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and in accordance with the retention periods required by applicable legislation. Once the applicable retention period has expired, your personal data will be securely deleted, destroyed, or anonymized in accordance with legal requirements.
Your Rights
Pursuant to Article 11 of the Personal Data Protection Law No. 6698, you have the right to:
Learn whether your personal data is being processed
Request information regarding the processing of your personal data
Learn the purpose of processing and whether your personal data is used in accordance with that purpose
Know the third parties to whom your personal data has been transferred within or outside Türkiye
Request the correction of incomplete or inaccurate personal data
Request the deletion or destruction of your personal data where the legal conditions are met
Request that any correction, deletion, or destruction be notified to third parties to whom your personal data has been transferred
Object to any outcome arising against you through the exclusive analysis of your personal data by automated systems
Request compensation for damages suffered as a result of unlawful processing of your personal data
Contact
For any requests or questions regarding your personal data and your rights under the Personal Data Protection Law No. 6698, you may contact us using the information below:
Sırlı Sepet Medya Limited Şirketi
Email: [email protected]
Phone: +90 551 154 72 91
Your requests will be evaluated and responded to within the time limits prescribed by the applicable legislation.