Sipariş sorgulama
Sipariş numaranızı ve siparişte kullandığınız e-posta adresini yazın; siparişinizin ve kargonuzun durumunu görün.
Giriş yaptığınızda tüm siparişlerinizin durumu, kargo numarası ve hareketleri burada listelenir.
Ürününüzü teslim alırken
Kargo paketini teslim alırken kargo görevlisinin yanında kontrol edin. Pakette hasar, ezilme, açılma veya eksiklik varsa teslim almadan önce tutanak tutturarak ürünü iade edin; siparişiniz en kısa sürede yeniden hazırlanıp gönderilir. Tutanak tutulmadan teslim alınan hasarlı gönderilerde kargo kaynaklı sorunlardan sorumluluk kabul edilemeyebilir.
Müşteri hizmetleri
Siparişleriniz, ürünlerimiz veya iade süreçleri hakkında her türlü sorunuz için bize ulaşabilirsiniz.
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El yapımı bakır, gümüş ve doğal taş takılar. Her parça özenle üretilir, 2 yıl garantiyle gönderilir.